Packing & Delivery
Products are securely packed to ensure safe transit. Sterile items use sealed, medical-grade blister packs or pouches within tamper-evident cartons. Non-sterile devices and equipment are carefully cushioned with shock-absorbent materials (foam bubble wrap) inside sturdy export cartons. Custom OEM packaging is available for bulk orders. We partner with reliable global logistics providers (DHL, FedEx, UPS for smaller shipments). Lead time is typically 15-30 days after order confirmation, depending on complexity and quantity. We handle all necessary export documentation and ensure compliance with international shipping regulations for medical devices. Contact us for specific delivery quotes or requirements.
Market Access
Global Standards Compliance
Market approvals in China, the United States, the European Union and other countries. The distribution network covers more than 120 countries and regions, and the utilization rate in domestic first-class hospitals is more than 70%.
Frequently Asked Questions
QWhat is the warranty period for your products?
We offer a 2-year warranty for all handpieces, along with lifetime maintenance and technical support.
QHow are the medical devices packaged for transport?
Sterile items are securely packed in sealed, medical-grade blister packs inside tamper-evident cartons. Non-sterile equipment is cushioned with shock-absorbent materials inside durable export cartons. Custom OEM packaging is also available.
QWhat is the average lead time for shipping?
Our standard lead time is 15-30 days after order confirmation, depending on the order complexity and quantity.
QDo your medical systems have international certifications?
Yes, our products carry market approvals in China, the United States, the European Union, and multiple other countries globally.
QCan these handpieces be autoclaved?
Yes, our medical handpieces are fully autoclave compatible and can withstand standard sterilization protocols of 134°C for 5 minutes.
QWhat kind of after-sales support do you provide?
We provide a guaranteed response within 24 hours. Additionally, we offer after-sales repair and maintenance training courses and support the co-establishment of local service centers.
BD Medical
