What is the warranty period for the surgical handpieces?
We offer a comprehensive 2-year warranty for the handpieces along with lifetime technical maintenance support.
Can the motor system be autoclaved?
Yes, the motor system is fully sterilizable and can be autoclaved under standard hospital conditions of 134°C for 5 minutes.
What are the standard delivery lead times?
Typical lead times range from 15 to 30 days after order confirmation, depending on the complexity of the requirements and the batch size.
How are the medical products packaged for transport?
Sterile items are individually packed in medical-grade blister pouches within carton boxes. Non-sterile equipment is protected using shock-absorbent foam padding inside standard, robust export cartons. Custom OEM packaging options are also available.
What global quality certifications and approvals do the products hold?
Our products have cleared regulatory approvals in China, the United States, and the European Union, making them accessible and widely utilized in over 120 countries.