Option 1: Send it to us for repair or maintenance, we will process it within a week and send it back, and cover the shipping cost.
Option 2: We can provide your engineers with online training and free repair parts so that you can handle it locally and be more efficient.
For any inquiries or support needs, please don't hesitate to reach out to our customer service team. Our team is always ready to support you.
Packing and Delivery
About Us
Bojin was established in 1993, which is one of the largest manufacturers of orthopedic power tools with over 30 years of experience in China. We strictly adhere to the principles of quality and innovation. Our company offers 8 comprehensive product series for various orthopedic surgery, and our products have been successfully exported to over 120 countries with ISO, CE certifications.
Certificates
Our Team and Customers
Thank you for your time and interest in Bojin products. We look forward to the opportunity to work with you!
Frequently Asked Questions
QWho are we?
We are based in Shanghai, China, starting from 1999. Our products are sold to the Domestic Market (60.00%), South America (11.40%), North America (8.00%), Central America (4.90%), Mid East (3.00%), South Asia (3.00%), Western Europe (2.00%), Southern Europe (2.00%), Africa (1.80%), Southeast Asia (1.60%), Eastern Asia (1.00%), Eastern Europe (0.70%), and Northern Europe (0.60%). There are a total of about 101-200 people in our office.
QHow can we guarantee quality?
We ensure quality by maintaining a strict protocol: always providing a pre-production sample before starting mass production, and conducting a final Inspection of all items before shipment.
QWhat can you buy from us?
We offer a wide range of products including Surgical Power Tools & Accessories, X-Ray equipment, orthopedic power tools, orthopedic instruments, and other medical devices.
QWhat are the product warranties?
We provide a 2-Year Warranty for Standard Products, a 1-Year Warranty for 1300 & 1400 Series products, and a 3-Month Warranty for Batteries & Chargers. We also offer Lifetime Maintenance Support, excluding consumable parts.
QWhat options do you offer for maintenance and repairs?
We provide two service options: Option 1: You can send the product back to us; we will repair or maintain it within a week and cover the shipping cost. Option 2: We can offer online training for your engineers and provide free repair parts so you can manage repairs efficiently and locally.
QWhat services and transaction terms can we provide?