Frequently Asked Questions
What is the warranty period for the handpieces and what service is provided?
We offer a 2-year warranty for all handpieces along with life-time maintenance. Additionally, we provide fast responses within 24 hours, after-sales repair and maintenance training, and support the co-establishment of service centers.
Are the handpieces autoclavable?
Yes, our handpieces are designed to withstand autoclaving at 134°C for 5 minutes, ensuring optimal hygiene and compliance with safety standards for medical procedures.
What are the technical specifications of the power system?
The system delivers a maximum output power of 140W with an operational speed ranging from 0 to 15,000 cpm. Noise level during operation is kept to ≤75 db to ensure a comfortable work environment.
What products are included in your main medical lines?
Our core product lines cover Battery-Powered and AC-powered Motor Systems, External and Innovative Fixators, Portable X-ray Machines, Lumbar Supports, Cervical Collars, Radioscopic positioning tapes, and Arthroscopy systems.
How are the sterile and non-sterile items packaged for shipping?
Sterile items are securely packed in sealed, medical-grade blister packs/pouches inside tamper-evident cartons. Non-sterile products are cushioned with shock-absorbent foam bubble wrap inside sturdy export cartons. Custom OEM packaging is also available for bulk orders.
Do your medical devices hold international market approvals?
Yes, our products carry market approvals in key regions including China, the United States, and the European Union. Our distribution network serves over 120 countries and regions worldwide.
BD Medical
