When do you ship?
In general, for small orders, we will ship within three days of placing the order. For large orders, we will ship within ten days after placing the order. For customized orders, it will take around 45-60 days.
How do you ship?
Generally, we ship products via DHL, FedEx, TNT, UPS, etc. Of course, when the order is large, we can also find a freight forwarder to ship by sea or air. If you can find a freight forwarder yourself, we can also accept it.
How to pay?
You can pay by T/T, Western Union, Paypal, MoneyGram, etc.
How is your warranty?
We provide two years warranty for handpiece, half year for accessories like battery etc. To ensure quality, we double check before shipment. We have a qualified inspector who checks the finished products when the products are shipped to the warehouse AND double check before shipment.
Can I visit your factory?
Of course, we will make a detailed schedule before your visit, and we will serve you all the time.
Do you offer customized OEM services?
Yes, we provide ODM and OEM customization options including custom logo design, packaging options, and product color configuration modifications to suit your specific requirements.